The comprehensive New@Purdue Employee Experience Program is designed to engage and fully integrate employees from the onset of the recruiting cycle throughout the entire first year of employment. The ...

Forbes contributors publish independent expert analyses and insights. I write about the shifting workplace and the new employee experience. Mar 20, 2024, 03:41pm EDT Lattice’s annual research report ...

What is the best way to attract and retain talent? Compensation and benefits may be an obvious answer; however, why employees choose to stay at an organization is a more nuanced issue. I believe it ...

Your employees have changed. From the way they work, to what they expect from their managers, everything about the relationship people have with your organization is different. Employees are ...

According to Bova’s research, positive employee experiences drive positive customer experiences. The idea is not new, but it has been lost for many business leaders. I first heard about the concept of ...

Building a customer-centric culture is more than just a strategy; it’s a mindset. At the heart of that mindset is an undeniable truth: Empowered employees create empowered customers. A successful ...

Over the past few decades, well-meaning business leaders have tried to build customer-centric workplaces to gain advantages over their competitors. The real key to success, however, starts with an ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Riverbed, the leader in AIOps for observability, today announced that the Company has been positioned by Gartner as a Leader in the Magic Quadrant for Digital ...

Ford Motor Company's Global Director of Employee Experience, Kalifa Oliver, is navigating the balance between honoring the automaker's century-old legacy while adapting for an EV future. Her approach ...

The average person spends approximately 90,000 hours, equivalent to one-third of a lifetime, at work. The workplace can be a second home to adults, and spending multiple hours has fueled a ...

Federal workers’ views of their employer in general slightly improved or held steady compared to last year, according to data released on Thursday by the Office of Personnel Management from the 2024 ...