Ticketmaster claimed Monday that its refund policy has remained consistent despite a report from The New York Times that indicates the company changed the wording in the return policy section of its ...

I had tickets to see BTS, but the show was canceled during the pandemic. Since then, I have been going back and forth with Ticketmaster and Bank of America trying to receive my refund. Here’s the ...

After singer Olivia Dean calls out “vile” reselling practices, Ticketmaster will partially refund fans affected by the so-called “typo.” Meanwhile, CEO Michael Rapino addresses the matter. UK singer ...

Ticketmaster says it plans to reimburse customers who purchased tickets to concerts or events that have been postponed due to the COVID-19 pandemic. The announcement came after the ticket sales ...

Consumers who bought tickets on Ticketmaster to Arizona live events that were called off due to the COVID-19 pandemic could get more than $71 million in refunds, under a settlement with the state ...

A Chicago Bears fan who planned to attend a home game with friends says his ticket was stolen—and for nearly a year, he fought to get his money back. Matt Geiger told NBC 5 Responds that just days ...