Making manual phone call reminders to patients prior to their appointment was more effective in reducing nonattendance than sending automated reminders, according to a study published in the Journal ...

Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

RevSpring, a provider of healthcare engagement and payment solutions, announced that IVR Advantage now integrates prescription refill requests and status inquiries with secure payment processing for ...

If you're like me, your phone is always on silent, which makes it easy to miss calls. That in itself isn't a problem, at least until you forget to return those missed calls. Luckily, the redesigned ...