Artificial intelligence has become the dominant headline in nearly every business conversation. Yet with this ubiquity comes a new challenge: AI fatigue. Leaders and employees alike are growing weary.
Nature is astonishingly diverse. Across the planet’s oceans, forests, grasslands, and cities, living beings interact in ways that defy rigid expectations.
Artificial intelligence presents both risks and rewards which affect how we work, how we think, how we interact, and even how ...
In the quest for knowledge, science often prides itself on objectivity and empirical evidence. It is often contrasted with lived experience, which is defined as innately subjective and clearly in ...
It’s nearly impossible to open LinkedIn or any news feed without seeing posts about artificial intelligence (AI). User comments often express trepidation that their jobs may one day be outsourced to ...
The striking paradox is that science tells us both that we’re peripheral in the cosmic scheme of things and central to the reality we uncover. Unless we understand how this paradox arises and what it ...
Balancing AI and humanity. The future of customer experience lies in blending AI’s efficiency with human insights to create authentic, emotionally engaging interactions. Emotional intelligence in CX.
Delhi artists Ashoka Sarkar, Rekha Jaggi, and Shashi Kumar Paul showcased diverse interpretations of urban life and ...
In Joe Pine's influential book, "The Experience Economy," he introduces a captivating perspective: the idea that the customer experience is analogous to theatre. This analogy shines a spotlight on how ...
Fear and fulfillment. These are the prime movers of our life, the two great forces that drive the human experience. Fear is a constant companion. It whispers in our ears of lurking dangers and ...
Why do we keep mistaking data for knowledge? By Phil Klay Mr. Klay is a fiction writer and a former United States Marine. In March, when the first spike of Covid-19 cases in New York was filling ...
Joey Brown is an interview reporter, editor, and lifelong gamer with experience in nearly every genre from space sims and MMORPGs to metroidvanias and city builders. He has sat down with industry ...