Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on ...
In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...
HP and Dell has disabled support for the High-Efficiency Video Coding (HEVC) standard in some of their laptops, Ars Technica reports. HEVC is a codec that enables the compression of large videos into ...