American Express customers often rave about the company’s concierge service more so than their credit cards. Cardholders have access to a team of knowledgeable professionals who can help them with any ...

Forbes contributors publish independent expert analyses and insights. Jordi Lippe-McGraw is a travel writer and founder of PAK Rêve bags.

Did you think concierge services were limited to hotels and other hospitality establishments? Think again! Personal concierge services are booming, thanks largely to the increase in valuing ...

Online hotel booking company Hotels.com has integrated a “mobile butler” into its application experience which offers a number of features courtesy of partnerships with OpenTable, Uber, delivery.com ...

Photo Credit: 25hours Hotels is trying to reinvent the role of the hotel concierge into that of a community-wide concierge. 25hours Hotels In late July, the 25hours Hotel HafenCity in Hamburg debuted ...

There’s nothing worse than arriving in a new city on vacation and not knowing where to start with your sightseeing, shopping or foodie explorations. Well, the folks at HotelTonight have just opened up ...

Changes are coming to the concierge lounges at Disneyland Hotel and Disney’s Grand Californian Hotel & Spa, bringing a new lounge to the former, and a second lounge to the latter. New Concierge Lounge ...

Ever wonder how to get an upgrade in the hotel you’re staying in? Is there such a thing as a “best” night of the week to stay in a hotel? And just how clean are hotel rooms? We found out answers to ...

For today's traveler, a tech-forward hotel is paramount. Beyond reliable Wi-Fi, expect robotic assistance, smartphone-based room access, and a suite of cutting-edge amenities. In 2025, the hospitality ...