You may not realize how one simple adjustment impacts so many different people around you and that communication lies at the heart of successful change implementation. Leadership expert John Adair ...

Crisis communication strategies include being transparent, acting quickly, training spokespeople and using social media to ...

No one wants to require crisis communication services, but a crisis communication management plan can be invaluable when the proverbial "stuff" hits the fan. Developing your crisis communication plan ...

The Department of Homeland Security Office of Emergency Communications (OEC) released the first ever National Emergency Communications Plan (NECP) on July 31, 2008. This plan is and will continue to ...

Lis Anderson is founder and director at PR consultancy AMBITIOUS. An experienced agency MD with 25 years in the communications industry. Stakeholder engagement is integral to the success and growth of ...

Any company, no matter how diligent, can find itself suddenly thrust into a crisis due to internal or external factors. Incidents ranging from a product safety recall to a downturn in industry funding ...

When tensions are high, we’ve seen that brands don’t always get it right. Brand teams are comprised of humans, who are known to make mistakes occasionally when in a panic-level situation. But there is ...