Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Facebook’s Messenger app has evolved ever since it was first released as a standalone app in 2011. Today Messenger has over 1.3 billion people using it each month and has features like bots, ...

Becoming friends with someone on Facebook Messenger just became a lot easier. In a new update that started to roll out Thursday, Facebook's chat app now has Messenger Codes -- circular patterns around ...

Facebook Messenger is coming to businesses’ own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with ...

Chat bots were central to Facebook Messenger’s strategy three years ago. Now they’re being hidden from view in the app along with games and businesses. Facebook Messenger is now removing the Discover ...

From virtual cocktail hours to online classrooms, the COVID-19 pandemic has turned Zoom into everyone’s go-to social network. Now Facebook wants to kick the video-conferencing interloper off its turf.

is a Senior Producer on Decoder. Previously, he reported on the technology and gaming industries for more than a decade. Facebook announced a wider availability of its new Customer Chat service today, ...

Facebook is jumping into the video chat game with Messenger Rooms, a new feature that allows up to 50 people to take part in a video chat, even if they don't have Facebook accounts. The social media ...

Instagram is the latest of Facebook’s services to gain support for its new group video chat feature, Messenger Rooms. Follow along for a look at how it works… Facebook announced and rolled out ...