The ChatGPT app's support bot hallucinates the program's features. OpenAI currently has no in-app bug reporting, a serious omission. Recent chats show the support bot has gotten more knowledgeable.

Merrell added, "For a support bot, this is unacceptable. Humans doing support usually have a script and a process. It's possible that the LLM can be refined in a way that mitigates these problems, but ...

Meesho has taken a monumental step forward by introducing India’s first multilingual Gen AI-powered voice bot. This state-of-the-art innovation is set to redefine customer service, offering human-like ...

Meesho launched a multilingual Gen AI-powered voice bot to improve customer support. The bot supports Hindi and English, handling 60,000 calls daily, resulting in 10% higher customer satisfaction and ...

Microsoft originally announced the Skype Bot Platform in March at the company's Build developer conference. As of July 8, Microsoft officials said 30,000 developers are building building bots for its ...

Born of a jokey airhorn feature first launched back in 2016, bots on Discord have since flourished into an integral part of the platform’s experience. More than three million bots have been created to ...