Xfinity App not working on Firestick I have a couple of TVs with Amazon Firesticks for streaming. As of October 2025 (probably after software updates), the Xfinity Stream app does not work anymore. For live channels, the app keeps buffering and does not show any content. For recordings, it does not play any of them.
Xfinity Stream app on recently installed FireStick on Samsung TV not showing all channels (only TV go channels) and recording library from DVR. Fire stick tv is on home network like 2 other devices (Fire TV and iPhone) that are working fine.
The Xfinity stream app always loses the "handshake" required to permit the stream to be displayed if the TV is turned off, or if too much time elapses since the Firestick was restarted (even if the TV is left on.) Seems like a security software problem with the Xfinity app for Firestick. Maybe the Xfinity stream app for Roku is better?
Hello @user_7d6f40, thanks for reaching out for help with setting up the Xfinity Stream app on your Firestick. By chance have you tried the Xfinity Stream app on any other devices to see if you get a connection error?
Unplugging the firestick works, but the problem comes back. It's random, sometimes several times a day, sometimes non. I'm wondering if there is a momentarily hickup in the internet or wifi connection and the xfinity app on the firestick gets into a stuck phase.
Does anyone recommend a better option (a Roku or Firestick or something) instead of the builtin TV app, especially one that might have numbers on the remote? Have you found it as fast or almost as fast as the actual cable box?
I have installed a FireTV Stick 4K MAX and downloaded the Xfinity stream app to a Samsung smart tv. The instructions you give for adding and deleting favorites do not work. Please give me updated instructions for use with my Firestick. Thank you.
Xfinity app on Amazon firestick, channels CNN & Fox news don't play issue started this afternoon (6/19/25) has been working w/o issue all along before this afternoon. running Xfinity app on a Amazon fire stick not on my home network. All other channels I tried that are labeled "TV GO" channels work.